Privacy policy
Privacy Policy
Last updated: 30 January 2026
Mana Oliva operates this online store and website, including all related information, content, features, tools, products and services, in order to provide you — the customer — with a carefully curated shopping experience (hereinafter — the “Services”).
The Mana Oliva store operates on the Shopify platform, which provides the technical infrastructure to deliver these Services.
This Privacy Policy describes how we collect, use and disclose your personal data when you visit our website, use the Services, make a purchase or other transaction, or otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy regarding the processing of personal data, this Privacy Policy shall prevail.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood how your personal data is collected, used and disclosed.
Personal Data We Collect or Process
“Personal data” means information that identifies or can reasonably be linked to you or another individual. Personal data does not include anonymized or de-identified information that can no longer be associated with a specific person.
Depending on how you use the Services, where you live, and what applicable laws allow, we may collect the following categories of personal data:
• Contact information: first name, last name, address, billing and delivery address, phone number, email address.
• Financial information: payment card details, bank account information, payment method, transaction details, payment confirmations.
• Account information: username, password, security questions, settings and preferences.
• Transaction information: viewed products, items in cart or wishlist, purchases, returns, exchanges, cancelled orders and previous transactions.
• Communications: information you provide when contacting us, including customer support requests.
• Device information: information about your device, browser, IP address and other unique identifiers.
• Usage information: data about your interaction with the Services, including how and when you use them.
Sources of Personal Data
We may obtain personal data from:
• Directly from you (e.g., when you create an account, make a purchase, use the Services, or contact us);
• Automatically through the Services, including via cookies and similar technologies;
• Service providers who process data on our behalf (e.g., payment processing, IT support);
• Business partners or other third parties.
How We Use Your Personal Data
Providing, Customizing and Improving the Services
To process payments, fulfill orders, arrange delivery, process returns and exchanges, manage accounts, remember your preferences, offer a personalized shopping experience and recommend products.
Marketing and Advertising
To send informational and promotional communications (by email, SMS or post) and display personalized advertisements on our or other websites.
Security and Fraud Prevention
To protect accounts, prevent fraudulent or unlawful activities and ensure secure shopping.
Communication
To provide customer support, respond to inquiries and maintain cooperation.
Legal Reasons
To comply with legal obligations, protect our rights or respond to requests from public authorities.
Disclosure of Personal Data
In certain cases, we may disclose personal data to:
• Shopify, service providers and suppliers (payments, IT, logistics, customer support);
• Marketing partners for personalized advertising;
• You, upon your request or with your consent;
• In connection with a business reorganization, merger, or legal obligation.
Relationship with Shopify
The Services are hosted by Shopify, which processes personal data to provide and improve the Services. Shopify may process data outside your country of residence.
For more information, please refer to the Shopify Consumer Privacy Policy.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal data from minors.
Data Security and Retention
No security system is completely secure. Personal data is stored only as long as necessary to provide the Services or comply with legal obligations.
Your Rights
Depending on your location, residents of the EEA and the United Kingdom have the right to object to processing and withdraw consent.
Complaints
If you have questions or complaints regarding the processing of your personal data, please contact us. You also have the right to lodge a complaint with your local data protection supervisory authority.
International Data Transfers
Personal data may be processed outside your country, subject to appropriate safeguards in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 hello@manaoliva.com
📍 Gaujas iela 30, Mārupe, LV-2167, Latvia
In accordance with applicable data protection laws, Mana Oliva acts as the data controller of your personal data.